| uk call centre | |
|---|---|
|
08700 40 50 40 Calling from outside the UK + 44 8700 40 50 40 Mon-Fri 08:00-20:00 (UK time) Sat & Sun 09:00-17:30 (UK time) Christmas and New Year 24 Dec - 08:00-16:30 25 Dec - Closed 26-28 Dec - 09:00-17:00 29 and 30 Dec - 09:00-17:30 31 Dec - 09:00-17:00 01 Jan - 10:00-18:00 02 Jan - 08:00-20:00 03 Jan - Normal opening hours | Call for flight reservations and general booking enquiries including time, date and name changes. Don't forget you log in to "my account" to make online flight changes, pre-book extra legroom seats and check-in. Due to increased demand you may be required to queue. Our FAQs pages and Live Flight Arrivals page may help answer your query. |
| overseas call centres | |
|
Calling from Spain (inc Canaries & Balearics) 800 099 260 Calling from Portugal 800 860 270 Calling from Gibraltar 20041169 Calling from Cyprus 800 95242 |
Call for flight reservations and general booking enquiries including time, date and name changes. Don't forget you log in to "my account" to make online flight changes, pre-book extra legroom seats and check-in. Due to increased demand you may be required to queue. Our FAQs pages and Live Flight Arrivals page may help answer your query. |
| online booking help | |
|
0901 555 9999 (50p per minute) Calls from mobiles and other networks may cost more. Mon-Fri 08:00-20:00 (UK time) Sat & Sun 09:00-17:30 (UK time) |
Call for help with online bookings or using monarch.co.uk. Don't forget our travel info/faq's may answer your questions… |
| group bookings of 15+ passengers | |
|
+44 (0) 8700 133 123 (09:00 - 17:30 local UK time, Mon - Fri) |
Call for your group bookings of 15 or more passengers. Relax and enjoy all the benefits of our group booking service. For more info click here. |
| Vantage Club reservations | |
| 0870 292 9292 (+44 1582 752706 from outside UK) Mon-Fri 08:00-20:00 (UK time) Sat & Sun 09:00-17:30 (UK time) |
Call to make your Vantage Club flight bookings or enquiries about Vantage Club booking enquiries. |
| Vantage Club membership enquiries | |
|
+44 (0) 1582 398318 (09:00 - 17:30 local UK time, Mon - Fri) |
Call for all enquiries about Vantage Club membership. For more information about our Vantage Club frequent flyer scheme and to apply online click here. |
| switchboard | |
| +44 (0) 1582 400000 | Call for the Monarch head office switchboard. |
| scheduled flights - pre-flight customer services | |
| 0901 0292929 (25p a minute, Calls from mobiles and other networks may cost more.) 0901 0292929 (25p a minute, Calls from mobiles and other networks may cost more.) (09:00 - 17:30 local UK time, Mon - Fri) | Call for any questions or problems regarding your scheduled flight booking with Monarch (flight numbers starting ZB), before you've flown. Don't forget our travel info/faq's may answer your questions… |
| post-flight customer relations | |
| +44 (0) 1582 400000 (09:00 - 17:30 local UK time, Mon - Fri) | Call for any general questions or problems regarding your recent scheduled or charter flights (flight numbers starting ZB or MON), after you've flown. Don't forget our travel info/faq's may answer your questions… |
| post-flight customer relations - baggage | |
| +44 (0) 844 481 5496 (09:00 - 17:30 local UK time, Mon - Fri) | Call for any questions or problems regarding relating to baggage on your recent scheduled or charter flights (flight numbers starting ZB or MON), after you've flown. Don't forget our travel info/faq's may answer your questions as well as our online baggage tracing facility (Worldtracer). Just enter the PIR number, given to you when you reported your baggage as lost, along with your surname and the Worldtracer online baggage tracing system will do the rest! |
| charter flight bookings with Avro/Cosmos | |
| +44 (0) 870 458 2861 | Call to book a seat-only flight with Avro or a holiday with Cosmos. Or email flymonarch@avro.co.uk. |
| charter flights – pre-flight seating requests | |
| +44 (0)871 225 2555 (09:00 - 17:30 local UK time, Mon - Fri) (10p per minute - calls from mobiles and other networks may cost more) | Call to book extra legroom seats or request specific seats for your Monarch charter flight (flight numbers starting MON). |
| charter flights – pre-flight customer services | |
| +44 (0)871 225 3555 (09:00 - 17:30 local UK time, Mon - Fri) (10p per minute - calls from mobiles and other networks may cost more) | Call for any questions or problems regarding your charter flight booking (flight numbers starting MON) before you’ve flown. Don't forget our travel info/faq's may answer your questions |
| recruitment | |
| +44 (0) 1582 398364 | Call for any Monarch recruitment enquiries. For more information and to view our current vacancies click here. |
| Press office | |
| +44 (0) 1582 398287 | Office hours only, or click here to complete an enquiry form. Please note this facility is for members of the media only - enquiries from the general public will not be responded to. |
| cargo | |
| +44(0) 1753 686852 | Our cargo partner is ACM. |
